For players aged 21 and above

babu88 Responsible Gambling

Betting and casino games should be a source of enjoyment — not stress or problems. You can keep yourself safe, and we are here to support you along the way.

For players aged 21 and above only
Self-limits and self-exclusion
24/7 support

Registration and all gaming activity at babu88 is permitted only for those aged 21 and above.

When gambling goes out of control

Betting or casino games are a form of entertainment for many people. However, for some, it can gradually become a habit and create financial, family, or mental stress. babu88 believes it is our responsibility to ensure that every player can enjoy games consciously and within their own budget.

Under our Terms and Conditions, every member must agree to the age requirement and responsible gaming policy before joining the platform. The goal of this policy is not simply to impose restrictions — it is to give every player the opportunity to play in an informed and healthy way.

Betting is never a reliable source of income. It should always be viewed as entertainment. The amount you risk losing should only be what you can afford to lose without it affecting your daily life. Set your playing limits with your financial situation and state of mind in mind, and do not go beyond those limits.

As set out in our Privacy Policy, your account information and gaming history are kept secure. Using tools such as self-exclusion or setting limits keeps that information confidential. If you find that your playing patterns are changing or that it is becoming difficult to stay in control, the tools and support options below can help you.

Tools to keep yourself safe

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Once the set limit is reached, no further deposits will be accepted.

Financial protection

Session Time Limit

Decide in advance how long you want to play in one sitting. When the set time is up, the session will end automatically.

Time management

Self-Exclusion

If you want to take a break, you can temporarily close your account for 30 days, 90 days, or a longer period.

Mental rest

Permanent Exclusion

If you feel that betting is having a harmful effect on your life, you can request to permanently close your account.

Long-term protection

Direct Support

For any issue, contact our support team via 24/7 live chat or email at any time — you can communicate in Bengali.

Round-the-clock support

Reality Check

Review your gaming history and spending at regular intervals. Knowing how much time and money you have spent makes it easier to make informed decisions.

Awareness

How to recognise the warning signs

Problem gambling does not always appear suddenly. If you notice certain gradual changes, take action in time.

Financial warning signs

  • Playing repeatedly to try to win back money you have lost
  • Betting with money set aside for bills or essential expenses
  • Borrowing money or dipping into savings to fund gambling
  • Hiding how much you are spending from family or friends

Behavioural and emotional warning signs

  • Trying to stop playing but being unable to
  • Feeling restless, irritable, or anxious when you cannot play
  • Cutting back on work, study, or family time to play
  • Thinking about gambling constantly, with irregular sleep or eating patterns
If you notice even one of the signs above in yourself, do not dismiss it. Seeking help is not a sign of weakness — it is the first step toward making the right decision.

Where to find support

babu88 Live Chat

At any time of day — morning, night, or on holidays — you can speak directly in Bengali via our 24/7 live chat. Requests for self-exclusion or account closure can also be submitted here.

Fastest option

Email Support

If you prefer to explain things in writing, contact us by email. Any responsible gaming request — setting limits, self-exclusion, or anything else — is handled confidentially.

For detailed requests

Family and Friends

Talk to someone you trust — a family member or a close friend. Support from the people around you can often be just as valuable as professional advice.

Emotional support

Professional Counsellors

Speak with a mental health counsellor or an addiction specialist. Mental health services in Bangladesh are now much more accessible — you can seek advice in person or online.

Expert advice

babu88's commitment

babu88 always wants its users to enjoy themselves in a safe environment. For this reason, we give every member the option to set self-limits, and we take appropriate action when problematic behaviour is detected.

Our support team is available 24/7 in both Bengali and English. You can also visit our FAQ page for more information on responsible gambling.

Remember — playing within the rules and within your means keeps gambling enjoyable in the long run. And if problems arise, do not delay in asking for help.

Contact us

Live Chat: 24 hours a day, 7 days a week, available in Bengali

Email: [email protected]

Self-exclusion or permanent exclusion requests submitted via live chat or email will be processed promptly.

Common questions about responsible gambling

You must be at least 21 years old to take part in any betting or casino games at babu88. Age is verified during registration, and opening an account for minors is strictly prohibited.

You can set a daily, weekly, or monthly deposit limit from the responsible gaming settings in your account. Reducing a limit takes effect immediately; increasing a limit is subject to a set waiting period.

Yes. Your account balance remains completely safe during a self-exclusion. You can withdraw funds when the exclusion ends or upon request. Placing bets or making deposits will not be possible during the exclusion period.

Change your password immediately and let us know via our 24/7 live chat. Especially if there are minors in the household, do not leave your account logged in on shared devices, and keep your login details secure.

No. Betting and casino games are not a reliable source of income — there is no guarantee of winning. They should be treated as entertainment only, and you should only play with money you can afford to lose.

A request for permanent exclusion is final. Any attempt to open a new account using the same details will result in that account being blocked. Please speak with our support team before making this decision.